If you want to recover/change the password, you need to: 1. Go to the page of the personal office: https://mmmoffice.com 2. Click on the button "Recover password": http://prntscr.com/6p0iej 3. Type your email address: http://prntscr.com/6p0iyy 4. Check your email box (including Spam folder) and find a letter "System password recovery". Click on a link in that letter. 5. You will be redirected to https://mmmoffice.com page. Type your new password twice and save it. Be aware that for every password recovery a temporary moratorium for 5 days is imposed on all your "Get Help operations", in order for you to have time to prevent a possible scam.